Shipping Policy

PTShops ships via the Federal Express Service, which delivers shipments anywhere in the United States usually within 2-5 days at low rates. For most machines and supplies, shipping is free. However, we do charge a mandatory insurance fee for most equipment products in the event they arrive damaged. The insurance fee is in the best interest of our customers to fully protect them from damages that are caused by the freight carrier.

For very small or heavy/bulk orders, a slight adjustment may be made to the shipping fees. Customers are notified of the adjustment prior to it being made.

Next Day Air and 2nd Day Air shipments are available at an additional charge. If this option is desired, you must contact us prior to purchasing any products. Orders received by 3:00 pm Pacific Time are usually shipped the same day.

We accept all international orders! We can ship your order via any carrier you desire using your own account or prepaid, but you must contact us prior or immediately after purchasing any products. Additional shipping fees may apply to all international orders based on the specific location and desired delivery time. Keep in mind that we are not responsible for delays resulting from local customs clearance procedures that can take up to 6-8 weeks.